The National Food Service Management Institute (NFSMI), Applied Research Division embarked on a multi-year research project that led to the development and publication in 1996 of Competencies, Knowledge, and Skills of Effective District School Nutrition Directors/Supervisors. The document detailed the competencies, knowledge, and skills required of effective district school nutrition directors/supervisors. The 1996 publication was updated and revised in 2001. The document serves as the foundation for educational programming sponsored by the NFSMI and is also used by the American School Food Service Association (ASFSA) as a basis for development of the School Foodservice & Nutrition Specialist (SFNS) credentialing program that was implemented in 1998. The resources listed below, available from NFSMI, support the functional areas identified in the Competencies document. The "description" link will take you to the description of the item in the NFSMI Resource Guide. The "download" link will take you directly to the electronic version of a resource, if available.

Functional Areas:
Customer Service
Sanitation, Food Safety, and Employee Safety
Financial Management and Record Keeping
Food Production
Procurement
Program Accountability
Nutrition and Menu Planning
General Management
Personnel Management
Facility Layout and Design and Equipment Selection
Environmental Management
Marketing
Computer Technology
Nutrition Education

Customer Service
Focus on the Customer -- Description | Download from Web
Food Quality: Making the Grade in Child Nutrition, Part I (video with handout) -- Description | Download from Web
Go for the Gold with Customer Service -- Description | Download from Web
Report on Teacher/Administrator School Foodservice Survey -- Description | Download from Web
Report on the Analysis of the NFSMI School Foodservice Survey Data: 2003 Update -- Description | Download from Web
Report on the Parent School Foodservice Survey -- Description | Download from Web

Sanitation, Food Safety, and Employee Safety
Choice Plus Food Safety Supplement -- Description | Download from Web
Cooking for the New Generation -- Description
Emergency Readiness Plan: Guide and Forms for the School Foodservice Operation -- Description | Download from Web
Emergency Readiness Teleconference Video -- Description | Download from Web
First Day...Every Day: Basics for Food Service Assistants, Part I -- Description | Download from Web
First Day...Every Day: Basics for Food Service Assistants, Part II -- Description | Download from Web
Food Safety for Summer Food Service Programs -- Description | Download from Web
Food Safety Mini-Posters -- Description | Download from Web
Inventory Management -- Description
Responding to a Food Recall -- Description | Download from Web (Under Revision)
Serving It Safe, 2nd Edition -- Description | Download from Web
Serving It Safe Poster -- Description | Download from Web
Summer Food Service Programs: Planning for Next Summer -- Description | Download from Web
Temperature Mini-Poster -- Description | Download from Web
USDA Recipes for Schools -- Description | Download from Web
Using Equipment Safely and Efficiently -- Description | Download from Web
Working SAFE: Accident Prevention in Child Nutrition Programs -- Description | Download from Web

Financial Management and Record Keeping
Costs Associated with Providing School Meals for Children with Special Food and Nutrition Needs -- Description | Download from Web
Effective Financial Management Practices -- Description
Elements of Effective Financial Management -- Description | Download from Web
Inventory Management -- Description
NFSMI FUNDamentals CD-ROM -- Description | Download from Web
NFSMI Insight – Purchasing Decisions for Cost Effective Implementation of the Dietary Guidelines for Americans -- Description | Download from Web
NFSMI Insight – Quality Financial Decision Making -- Description | Download from Web
NFSMI Insight – Revenue Generation and Cost Control Measures Currently Used in Financially Successful CNPs -- Description | Download from Web

Food Production
Basics at a Glance Poster -- Description | Download from Web
Building Quality Meals: Standardized Recipes and Portion Control -- Description | Download from Web
Choice Plus Food Safety Supplement -- Description | Download from Web
Cooking for the New Generation --(Under Revision)
First Day...Every Day: Basics for Food Service Assistants, Part I -- Description | Download from Web
First Day...Every Day: Basics for Food Service Assistants, Part II -- Description | Download from Web
Food Quality: Making the Grade in Child Nutrition, Part I -- Description | Download from Web
Food Quality: Making the Grade in Child Nutrition, Part II -- Description | Download from Web
A Guide to Centralized Foodservice Systems -- Description | Download from Web
Inventory Management -- Description
Lesson Plans for a Guide to Centralized Foodservice Systems -- Description | Download from Web
Measuring Success with Standardized Recipes -- Description | Download from Web
On the Road to Professional Food Preparation -- Description | Download from Web
USDA Recipes for Schools -- Description | Download from Web

Procurement
Choice Plus: A Reference Guide for Foods and Ingredients -- Description | Download from Web
Choice Plus Food Safety Supplement -- Description | Download from Web
Cooperative Purchasing for Child Nutrition Programs -- Description | Download from Web
First Choice: A Purchasing Systems Manual for School Foodservice, 2nd Edition -- Description | Download from Web
Guide for Purchasing Foodservice Equipment -- Description | Download from Web
NFSMI Insight – Purchasing Decisions for Cost Effective Implementation of the Dietary Guidelines for Americans -- Description | Download from Web

Program Accountability
Building Quality Meals: Standardized Recipes and Portion Control -- Description | Download from Web
Emergency Readiness Plan: Guide and Forms for the School Foodservice Operation -- Description | Download from Web
NFSMI Insight – Barriers to a Good Nutrition Environment in the Middle Grades: Views from School Administrators, Teachers, and Foodservice Administrators -- Description | Download from Web
NFSMI Insight – Hands-On Technical Assistance -- Description | Download from Web

Nutrition and Menu Planning
Building Quality Meals: Standardized Recipes and Portion Control -- Description | Download from Web
Cooking for the New Generation -- (Under Revision)
Costs Associated with Providing School Meals for Children with Special Food and Nutrition Needs -- Description | Download from Web
Issues and Trends in Food Service Management -- Description | Download from Web
Issues Related to Equipment and the Dietary Guidelines for Americans -- Description | Download from Web
Measuring Success with Standardized Recipes -- Description | Download from Web
NFSMI Insight – Barriers to a Good Nutrition Environment in the Middle Grades: Views from School Administrators, Teachers, and Foodservice Administrators -- Description | Download from Web
NFSMI Insight – How Can We Be Sure the Students Are Eating a Nutritious School Lunch? Serve Healthful Entrees! -- Description | Download from Web
NFSMI Insight – Managing Nutrition Services for Children with Special Needs -- Description | Download from Web
NFSMI Insight – Measuring and Evaluating the Adequacy of the School Lunch Period -- Description | Download from Web
NFSMI Insight – Purchasing Decisions for Cost Effective Implementation of the Dietary Guidelines for Americans -- Description | Download from Web
NFSMI Insight – Revenue Generation and Cost Control Measures Currently Used in Financially Successful CNPs -- Description | Download from Web
NFSMI Insight – Using Computer Simulation to Solve School Food Service Problems -- Description | Download from Web
Report on Indicators and Evidence of Achievement of Nutrition Integrity Standards -- Description | Download from Web
Research Related to Child Nutrition Programs -- Description | Download from Web
Revenue Generation and Cost Control Measures Currently Used in Financially Successful Child Nutrition Programs -- Description
Reverse the Trends: Create a Healthy School Nutrition Environment for Students -- Description
School Breakfast for First Class Learning Toolkit -- Description | Download from Web
School Nutrition Environment in the Middle Grades and the Promotion of Healthy Eating Behaviors -- Description | Download from Web
Special Needs Fact Sheets -- Description | Download from Web
USDA Recipes for Schools -- Description | Download from Web
Weights of Commercially Prepared Grains/Breads for the Child Nutrition Programs Poster -- Description | Download from Web

General Management
Building Human Resource Management Skills: Achieving an Effective Food Service System -- Description | Download from Web
Building Human Resource Management Skills: Leadership Development for Managers -- Description | Download from Web
Building Human Resource Management Skills: Management Skills for Success -- Description | Download from Web
Conflict and Challenge in the Workplace -- Description | Download from Web
First Day...Every Day: Basics for Food Service Assistants, Part I -- Description | Download from Web
First Day...Every Day: Basics for Food Service Assistants, Part II -- Description | Download from Web
Issues and Trends in Food Service Management -- Description | Download from Web
NFSMI Insight – Barriers to a Good Nutrition Environment in the Middle Grades: Views from School Administrators, Teachers, and Foodservice Administrators -- Description | Download from Web
NFSMI Insight – Hands-On Technical Assistance -- Description | Download from Web
NFSMI Insight – Job Functions and Tasks of School Nutrition Managers and District Directors/Supervisors -- Description | Download from Web
NFSMI Insight – Meeting the Needs of Aspiring Child Nutrition Professionals -- Description | Download from Web
Research Related to Child Nutrition Programs -- Description | Download from Web
State Agency - Funded Research (2000-2002) Annotated Bibliography -- Description | Download from Web
Summer Food Service Programs: Planning for Next Summer -- Description | Download from Web
Training Evaluation: A Review of Literature -- Description | Download from Web
Unpublished Dissertations and Theses in Child Nutrition Programs (2000-2002) Annotated Bibliography -- Description | Download from Web

Personnel Management
Building Human Resource Management Skills: Achieving an Effective Food Service System -- Description | Download from Web
Building Human Resource Management Skills: Leadership Development for Managers -- Description | Download from Web
Building Human Resource Management Skills: Management Skills for Success -- Description | Download from Web
Competencies, Knowledge and Skill Statements for District School Nutrition Directors/Supervisors -- Description | Download from Web
Competencies, Knowledge, and Skills of Effective School Nutrition Managers -- Description | Download from Web
Conflict and Challenge in the Workplace -- Description | Download from Web
First Day...Every Day: Basics for Food Service Assistants, Part I -- Description | Download from Web
NFSMI Insight - Job Functions and Tasks of School Nutrition Managers and District Directors/Supervisors -- Description | Download from Web
NFSMI Insight - Meeting the Needs of Aspiring Child Nutrition Professionals -- Description | Download from Web
Roles and Responsibilities of Personnel in the Nutrition Education and Training (NET) Program -- Description | Download from Web
Tools for Hiring Successful School Foodservice Assistants -- Description | Download from Web
Valuing Differences in the Workplace -- Description | Download from Web

Facility Layout and Design and Equipment Selection
Available Equipment in School Food Service -- Description
Energy Conservation Manual for School Food Service Managers -- Description | Download from Web
Guide for Purchasing Foodservice Equipment -- Description | Download from Web
A Guide to Centralized Foodservice Systems -- Description | Download from Web
Guidelines for Equipment to Prepare Healthy Meals -- Description | Download from Web
Issues Related to Equipment and the Dietary Guidelines for Americans -- Description | Download from Web
The New Design Handbook for School Food Service -- Description | Download from Web
NFSMI Insight - Equipping School Kitchens to Prepare Healthful Meals -- Description | Download from Web
Using Equipment Safely and Efficiently -- Description | Download from Web

Environmental Management
Energy Conservation Manual for School Food Service Managers -- Description | Download from Web
Relationship of the Physical Dining Environment and Service Styles to Plate Waste in Middle/Junior High Schools -- Description | Download from Web

Marketing
Real-Time Marketing -- Description | Download from Web
School Breakfast: A Smart Way to Start the Day -- Description | Download from Web
School Breakfast for First Class Learning Toolkit -- Description | Download from Web
Summer Food Service Programs: Planning for Next Summer -- Description | Download from Web

Computer Technology
Designing and Equipping School Foodservice Facilities CD-ROM -- Description | Download from Web
Emergency Readiness Plan: Guide and Forms for the School Foodservice Operation -- Description | Download from Web
Lesson Plans for A Guide to Centralized Foodservice Systems -- Description | Download from Web
Measuring Success with Standardized Recipes -- Description | Download from Web
NFSMI FUNDamentals CD-ROM -- Description | Download from Web
NFSMI Insight - Using Computer Simulation to Solve School Food Service Problems -- Description | Download from Web
Use of Computer Simulation in School Food Service -- Description | Download from Web

Nutrition Education
NFSMI Insight - How Can We Be Sure the Students Are Eating a Nutritious School Lunch? Serve Healthful Entrees! -- Description | Download from Web



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Created 04/02/04 | Updated 04/06/06
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